Information for New Patients
Everything You Need to Know For Your First Visit With Us
Welcome to the West Orthodontic Family!
At West Family Orthodontics, we know that everyone has a stunning smile to reveal, and we believe that beautiful smiles can change lives. That’s why we promise to:
- Give each and every one of our patients an exceptional experience
- Listen to each and every one of your concerns for yourself or your loved one
- Offer you a range of treatment options that are best suited for your orthodontic needs
- Offer appointment times that work with your busy schedule
Our main goal at West Family Orthodontics is to provide you with exceptional service and a lasting smile. And we love the added benefit of building a friendship with you and your family as we serve you in your orthodontic treatment journey!
Choose Your Complimentary New Patient Experience
What to Expect On Your First Visit
West Family Orthodontics is proud to offer a wide range of services, including braces and Invisalign, to patients throughout DeWitt, East Lansing, and the surrounding areas. We are excited to welcome you to your first visit here at our orthodontic office! We look forward to getting to know you and helping you obtain the smile of your dreams!
When you arrive at our office, our patient coordinator will welcome you and provide you with the necessary paperwork to fill out. You will then receive a tour of the office and meet Dr. West and her dedicated team. You should plan to spend at least 90 minutes with us during your first appointment. This will allow us to develop a personalized treatment plan that is tailored to your individual needs.
West Family Orthodontics offers braces, Invisalign, and more to patients in DeWitt, East Lansing, and nearby areas. When you arrive at our office, our patient coordinator will welcome you and provide you with the required forms. After a tour and introductions to Dr. West and her dedicated team, your initial appointment will last around 90 minutes. This enables us to create a personalized treatment plan for your specific needs.
Dr. West will take a set of photographs of the teeth in their present state, and then perform a thorough examination of your teeth, gums, mouth and jaw. During this examination, we may take X-rays to allow us to see what’s going on underneath the gums: the position and growth of bones and joints, and the teeth that are still below the gum line. We may also ask questions, such as whether the jaws make noise when the mouth is opening or closing, or if there are any problems chewing or swallowing. All of these details together will allow us to make a proper diagnosis and determine a personalized treatment plan that will work best for your individual case.
After your exam, treatment may be recommended – either to begin right away or at a later time, depending on the developmental stage of the teeth and jaws. This may be metal braces, clear braces, Invisalign, or any of our other services and treatments. In many cases, we’ll advise you to return for a periodic check up, until we determine that it’s the best time to start.
Direct-to-consumer clear aligner treatment offers convenience and cost savings, but the absence of professional supervision can lead to incorrect usage, inadequate monitoring, and adverse effects on your oral health. At West Family Orthodontics, we provide options for individuals seeking limited treatment without compromising their oral well-being! We offer different tiers of treatment to cater to specific needs. The Gold tier focuses on one arch anterior, the Platinum tier covers two arches anteriorly, and the Diamond tier encompasses full treatment. By choosing our professional services, patients can benefit from the expertise of our orthodontic team while achieving their desired results safely and effectively.
Finance & Insurance Information
We are dedicated to providing affordable and high-quality treatment to our patients. Your treatment plan will include a fee breakdown, and we’ll inform you of the costs before proceeding. Our payment options are designed to be flexible. Feel free to ask us about financing or payments, as we are here to assist you. We offer:
- down payments as low as $250
- interest-free options for up to 24 months
- payments as low as $75 per month
At our office, we strive to help you maximize your insurance benefits. While we estimate coverage in good faith, insurance policies are complex, and guarantees are not possible due to their variations and contracts.
Remember to bring your current insurance card during your initial visit. If you switch insurance providers or join a new employer’s plan, please inform us promptly. For insurance referrals, bring the completed form to your appointment.
We will do our best to ensure you receive the full benefits of your insurance coverage. However, please be aware that you are personally responsible for your account. If your policy does not pay within a reasonable timeframe, we encourage you to contact us. If we are not contracted with your insurance, we will provide you with a copy of the services and charges for your insurance claim form.
Meet Some of Our Amazing Patients and Their Families
